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Terms and Conditions

Last updated 20 September 2026

We are Alora Technologies Pte. Ltd. ('Company', 'Alora', 'we', 'us' or 'our'), a company incorporated in Singapore (UEN 202614913K).

We operate the website https://alorawork.com (the 'Site'), the Alora application (the 'App'), and other related products and services that refer or link to these legal terms (the 'Legal Terms') (together, the 'Services').

Alora builds software around the way a business actually works. We provide custom operating software, workflow and efficiency systems, AI-enabled workflows and forward-deployed engineering services to business customers, and we operate the Site and the App.

You can contact us by email at contact@alorawork.com or by post at 221 Henderson Road, #08-18, Henderson Building, Singapore 159557.

These Legal Terms form a binding agreement between you, whether personally or on behalf of an entity ('you'), and Alora, concerning your access to and use of the Services. By accessing or using the Services, you confirm that you have read, understood and agreed to be bound by them. If you do not agree with these Legal Terms, you must not use the Services.

Business use and who may agree. The Services are provided for business and professional use. If you use the Services on behalf of an organisation, you confirm that you have authority to bind that organisation, and 'you' means that organisation.

Changes. We may change these Legal Terms from time to time. We will show any change by updating the 'Last updated' date, and for material changes we will give notice through the Services or by email to account holders at least 30 days before the change takes effect, except where a change must take effect sooner for legal or security reasons. Your continued use of the Services after a change takes effect means you accept the revised Legal Terms. Supplemental terms posted on the Services are incorporated by reference.

Eligibility. The Services are intended for users aged 18 or over. You may not use the Services if you are under 18 or under the age of majority in your jurisdiction, whichever is higher.

We recommend that you keep a copy of these Legal Terms for your records.

TABLE OF CONTENTS

  1. How these terms fit with other agreements
  2. Our services
  3. Intellectual property rights
  4. User representations
  5. User registration and accounts
  6. Purchases and payment
  7. Subscriptions
  8. Acceptable use
  9. Your content
  10. Customer data and AI processing
  11. Application licence
  12. Third-party websites, content and integrations
  13. Services management
  14. Privacy
  15. Term and termination
  16. Modifications and interruptions
  17. Governing law
  18. Dispute resolution
  19. Corrections
  20. Disclaimer
  21. Limitations of liability
  22. Indemnification
  23. User data and backups
  24. Electronic communications, transactions and signatures
  25. California users and residents
  26. Language
  27. Miscellaneous
  28. Contact us

1. HOW THESE TERMS FIT WITH OTHER AGREEMENTS

These Legal Terms govern the Site, the App and any self-service use of the Services.

Where we provide custom software, forward-deployed engineering, workflow, integration or AI services to a business customer, that work is governed by a separate signed agreement, which may include a services agreement, an engagement schedule, a statement of work and a data-processing agreement (together, a 'Client Agreement').

If there is any conflict between these Legal Terms and a Client Agreement, the Client Agreement prevails for the services it covers. These Legal Terms continue to apply to everything the Client Agreement does not cover.

2. OUR SERVICES

The Services are not directed to any person in a jurisdiction where making them available would be contrary to law or would subject us to a registration requirement. If you access the Services from elsewhere, you do so on your own initiative and are responsible for complying with local law.

Unless we have agreed otherwise in writing in a Client Agreement, the Services are not configured to meet the requirements of industry-specific regulation such as the Health Insurance Portability and Accountability Act (HIPAA), the Gramm-Leach-Bliley Act (GLBA), the Payment Card Industry Data Security Standard (PCI DSS) or the Federal Information Security Management Act (FISMA). You must not use the Services to process data subject to those regimes unless we have expressly agreed in writing, in advance, to support that use.

AI features. Some parts of the Services use artificial intelligence to read, summarise, extract from, draft or suggest actions on your material. AI output can be incomplete or wrong. You are responsible for reviewing AI output before relying on it, and you must not use it as the sole basis for decisions with legal, financial, safety or similarly significant consequences. Where the Services present a suggestion for human approval, the decision remains yours.

3. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

We own or licence all intellectual property rights in the Services, including source code, databases, functionality, software, designs, audio, video, text, photographs and graphics (the 'Content'), and the trade marks, service marks and logos in them (the 'Marks'). The Content and Marks are protected by copyright, trade mark and other laws in Singapore and worldwide.

Your use of the Services

Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable licence to access the Services and to download or print a copy of any part of the Content you have properly accessed, for your own internal business purposes or personal use.

You may use the Services to run your own business, including generating revenue from your own business activities. You may not resell, sublicense, distribute or make the Services available to third parties as a service of your own, except as set out in a Client Agreement.

Except as permitted above or elsewhere in these Legal Terms, no part of the Services, Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold or licensed without our prior written permission. Requests should be sent to contact@alorawork.com. If we grant permission, you must identify us as the owner or licensor and keep all proprietary notices visible.

We reserve all rights not expressly granted. A breach of this section is a material breach of these Legal Terms.

Software we build for clients

Where we build a solution for a business customer, that customer owns the solution we deliver for them, on the terms and from the point set out in their Client Agreement, which usually means on completion of the agreed payments. We continue to operate and maintain the solution for the customer under the arrangement agreed with them.

We retain ownership of our own generic libraries, tools, frameworks and know-how used to build it, which are licensed to the customer, free of charge and for as long as they use the solution, to the extent needed to use and run it. Delivered solutions may carry a "Powered by Alora" attribution, and the details of ownership, attribution and maintenance are agreed case by case in the Client Agreement, which prevails over this section.

Feedback

If you send us a question, comment, suggestion, idea or other feedback about the Services ('Feedback'), you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use it for any purpose, without acknowledgement or compensation. Please do not send us Feedback that is confidential or that you are not free to share; Feedback is not treated as your confidential information. This section does not apply to material you upload into a system we operate for you, which is dealt with in Sections 9 and 10.

4. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) the registration information you give us is true, accurate, current and complete, and you will keep it updated; (2) you have the legal capacity to agree to these Legal Terms, and authority to bind any organisation you act for; (3) you are at least 18 years old, or the age of majority in your jurisdiction if higher; (4) you will not access the Services by automated means except as we expressly permit; (5) you will not use the Services for any unlawful or unauthorised purpose; and (6) your use of the Services will comply with applicable law.

If you give us information that is untrue, inaccurate, not current or incomplete, we may suspend or terminate your account.

5. USER REGISTRATION AND ACCOUNTS

You may need to register to use the Services. You create an account with your own email address and a password you set. You are responsible for keeping your credentials confidential and for all activity under your account, and you must tell us promptly at contact@alorawork.com if you suspect unauthorised use. We may remove, reclaim or change a username that we reasonably consider inappropriate, obscene or otherwise objectionable.

Where an organisation holds an account, its administrators may control access, permissions, content and account settings for its users.

6. PURCHASES AND PAYMENT

Fees for client engagements (custom software, forward-deployed engineering, workflow, integration and AI work) are set out in the relevant Client Agreement, including the currency, invoicing schedule, payment period and any taxes. This section applies to self-service purchases and subscriptions made through the Services.

We accept the following forms of payment:

  • Visa
  • Mastercard
  • PayPal

Payments for self-service purchases are charged in Singapore dollars (SGD) unless we state a different currency at the point of purchase. Your bank or card issuer may apply its own conversion rate and fees.

Card payments are handled by our payment providers, who collect and process card details in accordance with applicable law and card-scheme rules. We receive only the information we need to identify and manage the transaction.

You agree to provide current, complete and accurate purchase and account information, and to keep your payment details up to date so we can complete transactions and contact you. Applicable taxes, including Singapore GST where it applies, will be added to the price where required by law.

You authorise us to charge your chosen payment method for the amounts due when you place your order. We may correct pricing errors, including after payment has been requested or received, and in that case we will tell you and give you the choice to confirm the corrected price or cancel and receive a refund.

We may refuse or cancel an order, and may limit quantities per person, household or order, including orders that appear to be placed by dealers or resellers.

7. SUBSCRIPTIONS

Billing and renewal

Subscriptions continue and renew automatically at the then-current fee until cancelled. You authorise us to charge your payment method on a recurring basis without separate approval for each charge, until you cancel. The billing cycle depends on the plan you choose.

Cancellation

You may cancel at any time in your account settings, or by emailing contact@alorawork.com. Cancellation takes effect at the end of the current paid term, and you keep access until then.

Refunds. Fees already paid are non-refundable except: (a) where the law gives you a right to a refund, including consumer cancellation and cooling-off rights that cannot be excluded; (b) where we have charged you in error; or (c) where we agree otherwise in writing. Nothing in these Legal Terms removes any statutory right you have.

Fee changes

We may change subscription fees. We will give you at least 30 days' notice before a change applies to your subscription, and the change takes effect at your next renewal. If you do not accept the change, you may cancel before it takes effect.

8. ACCEPTABLE USE

You may use the Services for lawful business and professional purposes, including in your own revenue-generating business. You may not:

  • use the Services in breach of applicable law or regulation;
  • systematically retrieve data or content from the Services to build a collection, compilation, database or directory, except for data belonging to you or your organisation;
  • scrape, data-mine, crawl or use automated tools against the Services, except through interfaces we make available for that purpose;
  • copy, adapt, translate, reverse engineer, decompile or disassemble the Services' software, except to the extent applicable law permits despite this restriction;
  • use the Services, or the Content, to build or improve a competing product or service, including by using the Services to train or benchmark a machine-learning model, or to publish benchmark or performance results about the Services without our written consent;
  • circumvent, disable or interfere with security-related features of the Services, or bypass measures that restrict access;
  • upload or transmit viruses, malicious code, or material that interferes with the operation of the Services, or any passive or active collection mechanism such as web bugs, tracking pixels or spyware;
  • interfere with, disrupt or place an undue burden on the Services or the networks connected to them;
  • attempt to gain unauthorised access to any account, system or data, or test the security of the Services without our prior written permission;
  • impersonate another person, use another user's account, or create accounts by automated means or under false pretences;
  • collect usernames or email addresses of other users for the purpose of sending unsolicited messages;
  • use the Services to harass, abuse, defame or harm another person, or to send unlawful or deceptive material;
  • harass, intimidate or threaten our staff or contractors;
  • remove or obscure any copyright or proprietary notice from the Content;
  • sell, rent, lease or transfer your account or your right to use the Services; or
  • misuse our support channels, including by submitting false reports.

9. YOUR CONTENT

What you can upload. The Services let you and your organisation submit, upload, connect and store material, including documents, files, records, messages, images, data and text ('Your Content'). Some features are designed for uploading documents in volume and for connecting accounts such as email, calendar, file storage, messaging and CRM systems.

Ownership. You keep all ownership and intellectual property rights in Your Content. We claim no ownership of it.

Licence to us. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, copy, transmit, display, process and create technical modifications of Your Content solely to the extent necessary to provide, secure, support and improve the Services for you, and as otherwise instructed by you or your organisation. This licence ends when Your Content is deleted, except for copies held in routine backups until they expire on their normal cycle.

Who can see it. Your Content is visible to you, to the people your organisation authorises through its own permission settings, and to the Alora personnel described in Section 10. We do not make Your Content public and we do not make it available to other customers.

Your responsibilities. You represent and warrant that:

  • you own Your Content or have all rights, licences, consents and permissions needed to upload it and to allow us to process it as described;
  • Your Content and our processing of it will not infringe any third party's intellectual property, privacy, publicity or other rights, or breach any law, regulation or duty of confidence you owe;
  • where Your Content contains personal information, you have a lawful basis for providing it to us and, where required, have given the necessary notices and obtained the necessary consents; and
  • Your Content does not contain material that is unlawful, defamatory, harassing, abusive, obscene or otherwise objectionable, and does not include special-category, health, payment-card or other regulated data unless we have agreed in writing in advance to receive it.

You are responsible for Your Content and for the consequences of uploading it.

10. CUSTOMER DATA AND AI PROCESSING

Our role. Where Your Content includes personal information and we process it to provide the Services to your organisation, your organisation is the controller, or the organisation responsible for the data under the PDPA, and we act as its processor or data intermediary. We process that information only on your organisation's documented instructions, on the terms of the Client Agreement and any data-processing agreement, and as required by law.

AI processing. Where a feature uses AI, Your Content may be sent to the model providers identified in your Client Agreement or notified to you on request. We contract with those providers so that Your Content is not used to train their models and is retained by them only as long as needed to return a result, subject to their published abuse-monitoring periods.

No training on your content. We do not use Your Content to train our own or any third party's general-purpose AI models, and we do not use one customer's content for another customer.

Access by our personnel. Access to Your Content is limited to named personnel who need it to deliver or support your engagement, under confidentiality obligations and with access logged. Whether our personnel may access live records, and on what basis, is agreed expressly with your organisation.

Security, retention and deletion. Security measures, retention periods, deletion, return of data at the end of an engagement, breach notification and changes of provider are dealt with in the Privacy Policy and, for client engagements, in the Client Agreement.

11. APPLICATION LICENCE

The App is a web application. You use it in your browser, and on a phone you can install it to the home screen from the browser; it is not distributed through the Apple App Store or Google Play. If we ever distribute a native application through an app store, the additional terms required by that store will apply and we will make them available to you.

Subject to these Legal Terms, we grant you a revocable, non-exclusive, non-transferable, limited right to access and use the App on devices you own or control. You must not: (1) except as applicable law permits, decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the App; (2) make any modification, adaptation, improvement, translation or derivative work of the App; (3) breach applicable law in connection with the App; (4) remove, alter or obscure any proprietary notice; (5) use the App for a purpose for which it is not designed or intended; (6) share your account so that multiple users access the App through credentials issued to one person; (7) use the App to create a product or service that competes with or substitutes for it; (8) use the App to send automated queries to any website or to send unsolicited commercial email; or (9) use our proprietary information or interfaces in the design or development of applications, accessories or devices for use with the App.

12. THIRD-PARTY WEBSITES, CONTENT AND INTEGRATIONS

The Services may link to third-party websites and contain third-party content, and may let you connect third-party services such as email, calendar, file storage, messaging or CRM systems. We do not investigate or monitor third-party websites or content, and we are not responsible for them, for their accuracy or for their privacy practices. If you leave the Services or install third-party content, you do so at your own risk, and these Legal Terms no longer govern. Review the terms and privacy policies of any third party you deal with.

Where you connect a third-party service, you authorise us to access and process information from it as needed to provide the features you have enabled, and you are responsible for complying with that provider's terms. We are not responsible for a third-party provider suspending, changing or discontinuing its service or its interfaces.

If you contact us through a third-party channel such as WhatsApp, or book a meeting through our scheduling link, that provider's own terms and privacy policy apply to your use of it.

Purchases through third-party websites are between you and that third party, and we take no responsibility for them.

13. SERVICES MANAGEMENT

We may, but need not: (1) monitor the Services for breaches of these Legal Terms; (2) take legal action against anyone who breaches the law or these Legal Terms, including reporting them to the authorities; (3) refuse, restrict access to or disable any of Your Content that breaches these Legal Terms, where practicable giving you notice and an opportunity to address the issue first, except where immediate action is needed for legal or security reasons; (4) remove or disable files that are excessive in size or burdensome to our systems, after telling you where practicable; and (5) otherwise manage the Services to protect our rights and property and to keep them working properly.

14. PRIVACY

Please review our Privacy Policy. By using the Services, you agree to it, and it is incorporated into these Legal Terms. Personal information may be transferred to, stored in or processed in Singapore and other countries where we or our service providers operate, with the safeguards described in the Privacy Policy.

The Services are not directed to children. We do not knowingly collect information from anyone under 18. If we learn that a person under 18 has provided personal information to us, we will delete it and close the account.

15. TERM AND TERMINATION

These Legal Terms remain in effect while you use the Services.

Termination by you. You may stop using the Services and close your account at any time. For subscriptions, see Section 7.

Suspension and termination by us. We may suspend or terminate your access to the Services, with notice where practicable, if: (a) you materially breach these Legal Terms and, where the breach can be fixed, do not fix it within 14 days of our notice; (b) your use creates a security, legal or operational risk to us, to other users or to third parties; (c) we are required to do so by law; or (d) you fail to pay fees when due. We may suspend immediately and without notice where necessary to protect the Services, other users or any person from harm, or where the law requires it.

We may also discontinue the Services, or any part of them, by giving account holders reasonable notice, and we will refund any fees you have paid in advance for a period after the discontinuation takes effect.

Effect of termination. On termination, your right to use the Services ends. We will make Your Content available for export for 30 days after termination, unless the law or a Client Agreement provides otherwise, and will then delete it in accordance with our retention practices. Sections that by their nature should survive will survive, including Sections 3, 9, 10, 20, 21, 22, 24, 26 and 27.

If we terminate your account for breach, you may not register a new account under your name, a false or borrowed name, or the name of a third party without our written consent.

16. MODIFICATIONS AND INTERRUPTIONS

We may change or remove content on the Services at any time, and we are not obliged to update any information on them.

We cannot guarantee that the Services will be available at all times. They may be interrupted by maintenance, upgrades, failures or causes beyond our control. Where we plan maintenance that we expect to interrupt the Services, we will give notice where practicable. Availability commitments and service credits, if any, for client engagements are set out in the Client Agreement. Except as set out there, we are not liable for any loss caused by unavailability of the Services, subject to Section 21.

17. GOVERNING LAW

These Legal Terms are governed by the laws of the Republic of Singapore, without regard to conflict-of-law principles. If you are a consumer, you also benefit from any mandatory protections of the law of your country of residence that cannot lawfully be excluded. Subject to Section 18, the courts of Singapore have exclusive jurisdiction over disputes not required to be resolved by arbitration, and over applications for interim relief and enforcement of an arbitral award.

18. DISPUTE RESOLUTION

Informal negotiations

Before starting arbitration, the parties agree to try to resolve any dispute, controversy or claim relating to these Legal Terms (a 'Dispute') informally for at least thirty (30) days, starting from written notice by one party to the other.

Binding arbitration

Any Dispute, including any question about the existence, validity or termination of these Legal Terms, will be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre ('SIAC') under the SIAC Rules in force at the time, which are incorporated by reference. The seat of arbitration is Singapore, the tribunal consists of one arbitrator, and the language is English. The governing law of these Legal Terms and of the arbitration agreement is the law of the Republic of Singapore.

Consumers. If you are a consumer, nothing in this section removes your right to bring proceedings in the courts of your country of residence where the law gives you that right, or to use any mandatory local consumer dispute-resolution scheme.

Restrictions

Arbitration is limited to the Dispute between the parties individually. To the full extent permitted by law: (a) no arbitration may be joined with another proceeding; (b) no Dispute may be arbitrated on a class-action basis or using class-action procedures; and (c) no Dispute may be brought in a representative capacity on behalf of the general public or any other person.

Exceptions

The following are not subject to informal negotiation or arbitration: (a) Disputes seeking to enforce or protect, or concerning the validity of, a party's intellectual property rights; (b) Disputes arising from allegations of theft, piracy, invasion of privacy or unauthorised use; and (c) claims for injunctive relief. If this provision is found unenforceable, the affected Dispute will be decided by a court of competent jurisdiction identified in Section 17, and the parties submit to that court's personal jurisdiction.

19. CORRECTIONS

The Services may contain typographical errors, inaccuracies or omissions, including in descriptions, pricing and availability. We may correct them and update information at any time without prior notice. Section 6 applies where a pricing error affects an order you have placed.

20. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE MAKE NO WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, OR THAT AI-GENERATED OUTPUT WILL BE ACCURATE OR COMPLETE. WE ASSUME NO RESPONSIBILITY FOR: (1) ERRORS OR INACCURACIES IN CONTENT; (2) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICES; (3) UNAUTHORISED ACCESS TO OUR SERVERS OR THE INFORMATION STORED IN THEM; (4) INTERRUPTION OF TRANSMISSION TO OR FROM THE SERVICES; (5) MALICIOUS CODE TRANSMITTED THROUGH THE SERVICES BY A THIRD PARTY; OR (6) LOSS OR DAMAGE ARISING FROM CONTENT MADE AVAILABLE THROUGH THE SERVICES. WE DO NOT WARRANT OR ENDORSE ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES.

Nothing in this section excludes or limits any warranty, condition or right that cannot lawfully be excluded, including under the Consumer Protection (Fair Trading) Act 2003 of Singapore or equivalent consumer protection law in your country. Service commitments and warranties for client engagements, if any, are set out in the Client Agreement.

21. LIMITATIONS OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE TO THE OTHER FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE LEGAL TERMS, WHATEVER THE FORM OF ACTION, IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, AND (B) SGD 500.

These limits do not apply to: death or personal injury caused by negligence; fraud or fraudulent misrepresentation; a party's liability for breach of Section 3 (intellectual property) or wilful misconduct; your obligation to pay fees; or any liability that cannot lawfully be limited. Limits of liability for client engagements are set out in the Client Agreement, which prevails for those services.

CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THOSE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

22. INDEMNIFICATION

You agree to defend, indemnify and hold harmless Alora and its subsidiaries, affiliates, officers, agents, partners and employees from any loss, damage, liability, claim or demand, including reasonable legal fees, made by a third party arising out of: (1) your use of the Services in breach of these Legal Terms or of applicable law; (2) your breach of these Legal Terms; (3) breach of your representations and warranties; (4) your violation of a third party's rights, including intellectual property, privacy and confidentiality rights; (5) Your Content; or (6) any harmful act by you towards another user.

We will notify you promptly of any claim subject to this indemnity, allow you to control the defence with counsel reasonably acceptable to us, and cooperate at your expense. You may not settle a claim in a way that imposes an obligation or admission on us without our written consent. We may participate in the defence at our own expense.

23. USER DATA AND BACKUPS

We maintain data that you transmit to the Services in order to provide them, and data about your use of the Services. We perform routine backups, and for client engagements the backup frequency, recovery objectives and restoration testing are set out in the Client Agreement. You remain responsible for keeping your own copies of material that is important to you.

We are responsible for loss or corruption of data only where it is caused by our failure to meet our obligations under these Legal Terms or a Client Agreement, and that responsibility is subject to Section 21. We are not responsible for loss or corruption caused by you, by your users, by third-party services you connect, or by events beyond our reasonable control.

24. ELECTRONIC COMMUNICATIONS, TRANSACTIONS AND SIGNATURES

Visiting the Services, emailing us and completing online forms are electronic communications. You consent to receive communications from us electronically, and agree that electronic agreements, notices, disclosures and records satisfy any legal requirement that they be in writing. You agree to the use of electronic signatures, contracts, orders and records, and to electronic delivery of notices, policies and transaction records, to the extent permitted by the law that applies to you.

25. CALIFORNIA USERS AND RESIDENTS

If a complaint is not resolved to your satisfaction, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

26. LANGUAGE

These Legal Terms are published in English. Any translation is provided for convenience only and is machine-assisted unless stated otherwise. If there is any conflict or difference in meaning between the English version and a translation, the English version prevails, except where the law of your country requires otherwise.

27. MISCELLANEOUS

These Legal Terms, together with any policies or operating rules we post, and any Client Agreement, form the entire agreement between you and us on their subject matter. Our failure to enforce a right or provision is not a waiver of it. These Legal Terms operate to the fullest extent permitted by law. We may assign our rights and obligations, including to a purchaser of our business; you may not assign yours without our written consent, which will not be unreasonably withheld. Neither party is liable for a failure or delay caused by events beyond its reasonable control. If any provision is found unlawful, void or unenforceable, it is severed and the remaining provisions continue in effect. Nothing in these Legal Terms creates a joint venture, partnership, employment or agency relationship. These Legal Terms will not be construed against us because we drafted them. Except as expressly stated, a person who is not a party to these Legal Terms has no right under the Contracts (Rights of Third Parties) Act 2001 of Singapore to enforce any of its terms.

28. CONTACT US

To resolve a complaint or to ask about the Services, contact us at:

Alora Technologies Pte. Ltd.
221 Henderson Road, #08-18
Henderson Building
Singapore 159557
UEN: 202614913K
contact@alorawork.com